The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
When lighting your candle, let it burn for the first time until it forms a complete "melt pool" across the jar- otherwise it will not burn properly the next time.
We find that it is best to burn our candles in 3 to 4 hour increments.
Keep an eye on those candles! Don't leave the candle burning unattended and keep away from anything that can catch fire.
Trim those wicks! Be sure to trim the wick to 1/4 “ before re-lighting, especially if wick has formed a mushroom-like tip.
Once your candle is finished, soak your container in warm and soapy water for a few minutes to loosen wick.
Keep candles away from children, pets and drafts.
Burn time depends on the candle size you choose. Our candles burn anywhere from 20 to 55 hours, depending on the size of the candle. Please see each individual listing for details.
Orders are shipped using Canada Post. A tracking notification will be sent to you by email once your order is shipped. Candle Bar Studio is not responsible for packages that are delayed, lost or stolen in transport. Please use your tracking number to track your shipment.
PICKING UP option is for those who are local and can pick up at our location in Laval or Montreal. Shipping will not be charged if you use code "PICKINGITUP" at checkout. I will contact you once your order is ready for pick up to set up location and time.